Primal Saunas – Privacy Policy

1. Introduction

At Primal Saunas, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or purchase our products.

2. Information We Collect

  • Personal Information: Name, email address, phone number, billing/shipping address, and any other information you provide when contacting us or placing an order.
  • Non-Personal Information: Browser type, IP address, pages visited, and other technical data collected automatically via cookies or analytics tools.

3. How We Use Your Information

  • To process and fulfill your orders, including delivery and invoicing.
  • To respond to your inquiries, questions, or requests.
  • To provide customer support and after-sales service.
  • To send promotional communications, offers, and updates if you have opted in.
  • To improve our website, products, and services through analytics and feedback.

4. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your data only with:

  • Service providers who help us process orders, payments, and delivery.
  • Third-party partners for marketing or promotional purposes, but only with your consent.
  • Legal authorities, if required by law or to protect our rights and property.

5. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance user experience, analyze site traffic, and remember your preferences. You can adjust your browser settings to block cookies if desired, but some features may not function properly.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

  • You have the right to access, correct, or delete your personal data held by us.
  • You can opt out of marketing communications at any time.
  • You may request information about how your data is being processed.

8. Retention of Data

We retain your personal information only as long as necessary to provide services, comply with legal obligations, or resolve disputes. Once no longer needed, data will be securely deleted or anonymized.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external websites. We encourage you to review their privacy policies when visiting.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Updated versions will be posted on our website with the revised date.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:

  • Email: sales@primalsaunas.ie
  • Phone: 085-1504506
  • Address: 267 Blackwood Square, Northwood Gulliver’s Retail Park, Santry, Dublin 9, Ireland

By using our website and services, you agree to the terms outlined in this Privacy Policy.